Dispatched in a maximum of 7 business working days.

Cancellation requests will be accepted strictly within 24 hours of placing the order only. Please email us incase you need to cancel your order. 

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If for some unforeseen reason, your product appears damaged in any manner, please contact
Shiuli customer service at hello@Shiuli.in

To be eligible for a exchange, your item must be unused and in the same condition that you
received it. It must also be in the original packaging. Please do include all relevant details of
your order along with the photograph of the damaged product and your contact details in your
communication to us and we will get back to you within 7 days of receiving the request.
In any case you feel the product received is not as shown on the site , you can bring it to our
notice by sending us an email on hello@shiuli.in within 24 hours of receiving the
product, we will take an appropriate decision after reviewing the comments and get back to
you within 7 days of receiving such communication .

ONLY OUR PRODUCTS AND NOT THE PROPS DISPLAYED IN PICTURES ARE SENT TO YOU.

We do not provide refunds in any scenario.

To complete your exchange, we require a receipt or proof of purchase. The return request will be reviewed  by us only after
completing the procedure outlined above.
No item will be eligible for exchange, in case the request is raised after 7 days of delivery.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you are interested replace it for
the same item, send us an email at hello@shiuli.in and send your item to:

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ARMORICA AB6 (New) 4th Street, Shanthi Colony, Chennai : 600040

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Shipping
To return your product, you should mail your product to:

 

Shiuli Homes- ARMORICA AB6 (New) 4th Street, Shanthi Colony, Chennai : 600040

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You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable. In case of a refund, the cost of return shipping (in case
not paid by you) will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach
you, may vary.